Discussion:
Updates to recurring meeting does not update in user's calendar (Outlook 2007)
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b***@gmail.com
2008-09-10 23:42:21 UTC
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Raw Message
Hi there,

I hope that someone can shed some light on this issue.

I have a user that does not receive updates to recurring meetings. The
meetings are booking in a public calendar. She receives the change
notification but it says that is is "Not Current" and there is a blue
bar with this message:

"This meeting request was updated after this message was sent. You
should open a later update or open the item on the calendar."

The user does not have any problems with other meetings (accepting,
updating, deleting etc.)

Any ideas?

The user does not have access to the public calendar (fwhich is for
admin staff only to book meetings with).

Thanks very much,
Barbara
Ed Crowley [MVP]
2008-09-11 00:04:38 UTC
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I would first look at the sender's and the recipient's date, time and time
zone settings.
--
Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
.
Post by b***@gmail.com
Hi there,
I hope that someone can shed some light on this issue.
I have a user that does not receive updates to recurring meetings. The
meetings are booking in a public calendar. She receives the change
notification but it says that is is "Not Current" and there is a blue
"This meeting request was updated after this message was sent. You
should open a later update or open the item on the calendar."
The user does not have any problems with other meetings (accepting,
updating, deleting etc.)
Any ideas?
The user does not have access to the public calendar (fwhich is for
admin staff only to book meetings with).
Thanks very much,
Barbara
bitz79
2008-11-20 21:18:06 UTC
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I experience the same issue as "***@gmail.com" for a meeting scheduled
by my European counterpart. Everytime he sends an update to this recurring
meeting Outlook says, "This meeting request was updated after this message
was sent. You should open a later update or open the item on the calendar."

I'm thinking the root cause might be that he is in CET time zone while I am
in EST time zone, so when he sends an update the update will always appear
out-of-date because the time is later in CET time zone.

Outlook has to have some way of handling this, I'm sure, just not sure of
the mechanism or setting I need to change to handle this scenario or maybe
there is no way of getting around it. If it turns out there is no way to
avoid this because we are in different time zones, that will be annoying
because Outlook acts like everything is OK even though it doesn't perform the
updates.

For example, I received an update today (20 NOV) for the cancelation of
meeting on Thanksgiving (27 NOV) from my European counterpart, after which I
hit the "Remove from Calendar" button and the update moves to the "Deleted
Items" bin, but the meeting is still on my calendar. How frustrating!

It would be nice to know how to avoid this glitch and thank to anyone who
can provide this information.

Best regards,
Thomas
Post by Ed Crowley [MVP]
I would first look at the sender's and the recipient's date, time and time
zone settings.
--
Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
..
Post by b***@gmail.com
Hi there,
I hope that someone can shed some light on this issue.
I have a user that does not receive updates to recurring meetings. The
meetings are booking in a public calendar. She receives the change
notification but it says that is is "Not Current" and there is a blue
"This meeting request was updated after this message was sent. You
should open a later update or open the item on the calendar."
The user does not have any problems with other meetings (accepting,
updating, deleting etc.)
Any ideas?
The user does not have access to the public calendar (fwhich is for
admin staff only to book meetings with).
Thanks very much,
Barbara
Ed Crowley [MVP]
2008-11-22 00:09:34 UTC
Permalink
Raw Message
I'm not saying you're wrong, because in this business we're all aware that
anything is possible, but Outlook should handle differences in time zones
very nicely. But if the CET user is set for EST, for example, all the
appointments he creates will appear to be just fine but they'll be nine
hours off when received by the EST users. These kinds of time shifting
issues are nearly always attributable to misconfigured time, time zone, or
DST settings.
--
Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
.
Post by bitz79
by my European counterpart. Everytime he sends an update to this recurring
meeting Outlook says, "This meeting request was updated after this message
was sent. You should open a later update or open the item on the calendar."
I'm thinking the root cause might be that he is in CET time zone while I am
in EST time zone, so when he sends an update the update will always appear
out-of-date because the time is later in CET time zone.
Outlook has to have some way of handling this, I'm sure, just not sure of
the mechanism or setting I need to change to handle this scenario or maybe
there is no way of getting around it. If it turns out there is no way to
avoid this because we are in different time zones, that will be annoying
because Outlook acts like everything is OK even though it doesn't perform the
updates.
For example, I received an update today (20 NOV) for the cancelation of
meeting on Thanksgiving (27 NOV) from my European counterpart, after which I
hit the "Remove from Calendar" button and the update moves to the "Deleted
Items" bin, but the meeting is still on my calendar. How frustrating!
It would be nice to know how to avoid this glitch and thank to anyone who
can provide this information.
Best regards,
Thomas
Post by Ed Crowley [MVP]
I would first look at the sender's and the recipient's date, time and time
zone settings.
--
Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
..
Post by b***@gmail.com
Hi there,
I hope that someone can shed some light on this issue.
I have a user that does not receive updates to recurring meetings. The
meetings are booking in a public calendar. She receives the change
notification but it says that is is "Not Current" and there is a blue
"This meeting request was updated after this message was sent. You
should open a later update or open the item on the calendar."
The user does not have any problems with other meetings (accepting,
updating, deleting etc.)
Any ideas?
The user does not have access to the public calendar (fwhich is for
admin staff only to book meetings with).
Thanks very much,
Barbara
j***@gmail.com
2015-03-20 20:22:07 UTC
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This is not a time zone issue. The exact issue as described happens to me at work where all of us are in the same time zone. My manager will send a meeting update for a recurring meeting and my calendar is not updated. I get the meeting update email but the email says "not current" and "this meeting request was updated after this message was sent" which isn't the case. Consequently I have to be careful to take note of the changed information in the email so that I don't go to the wrong conference room or go at the wrong time.

I see the original poster mentioned a public calendar. This issue occurs for me in my regular Outlook/Exchange calendar. And the issue does not affect all recipients of the meeting update. It seems to affect only me.

And this is now 2015. Sad that there has been no solution for this yet.
Lanwench [MVP - Exchange]
2008-09-11 01:49:29 UTC
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Post by b***@gmail.com
Hi there,
I hope that someone can shed some light on this issue.
I have a user that does not receive updates to recurring meetings. The
meetings are booking in a public calendar. She receives the change
notification but it says that is is "Not Current" and there is a blue
"This meeting request was updated after this message was sent. You
should open a later update or open the item on the calendar."
The user does not have any problems with other meetings (accepting,
updating, deleting etc.)
Any ideas?
The user does not have access to the public calendar (fwhich is for
admin staff only to book meetings with).
Thanks very much,
Barbara
Since this is a public calendar and you can't send out meeting requests from
a public folder calendar, how is the user expecting to see updates? Can you
provide more info about your setup?
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